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Frequently Asked Questions

Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to ensure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one-half hour before closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card. In addition to our application fees, there is a one-time administrative fee of $200.  All application and administrative fees are nonrefundable.

Start your application online. You may also apply in the office.

Residents are responsible for all utilities. For up-to-date utility information, please get in touch with the office.  Residents are also responsible for additional items such as cable and internet services.

The security deposit can be as low as $250 but can range up to the equivalent of two months' rent. Security deposits may vary based on an individual or group's application results.  Please contact the office for additional, up-to-date information.

Rent is always due on the first; however, if you do not pay all rent on or before the 5th day of the month, you'll pay a late charge of 5% of the rental payment or $15.00, whichever is greater.

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

No, our community does not accept partial payments for rent or any other charges. Your account balance will be paid in full by the first of each month. However, we do offer a grace period through the fifth. The Landing is happy to share that we offer alternative payment options; please contact our leasing team for more information!


We allow up to two pets per apartment, including cats and dogs! Our community is proud to share that we have no breed restrictions.  You and your pet can live comfortably in our pet-friendly apartment community. There is a $350 one-time non-refundable pet fee per pet and a $30 monthly pet rent per pet. View our full pet policy!

Resident Questions

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee ranges between $1000 to $1800, depending on the apartment. Please ensure you reference your signed lease agreement and confirm policies with your Property Manager, as there could be unique circumstances.

Service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please get in touch with the property manager as soon as possible in this situation. You must provide written notice and a copy of your military orders.

Please let our office know if you love our apartments and your friend wants to move to The Landing! However, we do not have a resident referral program.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate parking. If someone is permanently moving in, they must fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, before moving out. If you need to move out at the end of your lease term, please remember to come in 60 days before the lease expires to provide your written notice.

 Yes, there are cable companies that service this area. You can ask our leasing office for more deals from our local representative!

 No grills are permitted within the community; however, we offer designated grilling areas for your convenience and enjoyment!

If you ever run into a scenario where your code is not working on the keypad and your app is not successfully unlocking your door, you can request a link with a Backup code. Depending on if you have an iOS or Android device, you will find this feature under the Support tab or the Settings tab.

If you do not have a smartphone, go to smartrent.com/lockout from any internet-connected device to request a link with a backup code for your apartment.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

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Our team is always ready to answer your questions.